Foodservice Suite®

Foodservice Suite®


  • Reduce food waste
  • Decrease menu costs and improve margins
  • Increase operating efficiencies and overall productivity
  • Tighten inventory controls

Foodservice Suite® (FSS) automates your foodservice operation, providing you tools to manage productivity, lower costs, and reduce waste. Reduce food costs with our inventory management solution. The system allows you to value waste, increase inventory turns, reduce par stock levels, and reduce costs of floor stocks.

Save money by paying invoices quickly with our accounts-payable interface, allowing you to take full advantage of vendor and GPO discounts. Flexible reporting identifies where costs are increasing and what "per meal" costs are for any period of time, and ranks items on total expense from high to low.

Foodservice Suite® Features

Modular Design
Choose just the features that meet your needs.

  • Menu Management System
  • Purchasing and Inventory Management
  • NetHIMS™
  • Unit Orders
  • Menu Planning and Publishing
  • Nutritional Accounting System

Key Functions
FSS has powerful and scalable capabilities tailored to support facilities large or small, with highly complex to basic needs. There are four key functions that FSS automation handles.

I Data Entry
FSS provides for the entry of key data points relating to all the items used in the foodservice operation.

  • Item Definition—everything that is purchased, everything that is sold, and everything in between has a place to be identified and described.
  • Categorization—courses, menu planning groups, product groups, storage locations, favorite holiday items, ingredients, recipes, and menu items can be identified by many classes, categories, traits, and groupings.
  • Costing—the key to managing a profitable foodservice operation is managing the cost of an item at every level of use. FSS imports, organizes, and tracks all your costs.

II Data Management
There are multiple ways that a successful business needs to group, consolidate, list, and combine items to manage the cost of the items among their different uses.

  • Vendor Categories—FSS allows you to create order guides to manage purchases with vendors, providing updated costs, substitutions, and product updates.
  • Inventories—groups and organizes all items in customizable storage locations. Handheld devices can automate the inventory process and reduce entry time and errors.
  • Menus—consolidates the products you serve or sell, allowing for menu mix analysis on future, current, and past menus.
  • Requisitions—provides the level of detail needed to maintain and manage a perpetual inventory.

III Data Collection
FSS provides tools to collect data on purchasing, inventory, menu, and requisition transactions over weeks, months, or years. This historic data supports important analysis of your foodservice operation.

  • Knowing how much was purchased at what price supports good purchasing decisions and favorable contracts.
  • Knowing how much product was used, is sitting on the shelf, or is missing leads to tighter controls and improved inventory management.
  • A sales history from one period to another or from one holiday to another supports good decisions regarding profitable product mix.
  • Tracking transfer and issuing of products over monthly and yearly periods provides a level of detail needed to manage profitability.

IV Data Reporting and Integration
FSS puts data at your fingertips, providing the tools to manage a foodservice operation in today's competitive environment.

  • Purchase Order Guides, Receiving Worksheets, and Item Purchase History reports provide documentation and analysis of consolidated purchasing at every level of procurement.
  • Inventory Worksheets, Product Group Summary, and Cost of Goods reports provide the required financial documentation and product level analysis on a daily, weekly, and monthly basis to ensure fresh, correct product levels are maintained.
  • Transfer Requisitions, Product Statements, and Sales Summary reports provide the item transaction details needed to manage distribution.
  • Pre-Service Cost Detail reports, Serving Line Worksheets, and Post-Service Cost Summary reports provide the tools needed to address menu mix and products sold at many locations.
  • Sized Recipes, Production Distribution Summary, Serving Line Worksheet, and Temp Collection Log reports provide a production operation with the reports needed to prepare and track food distribution.
  • Interfaces—Vendor Transmission, Accounts Payable, General Ledger, Point of Sale, and POS System updates connect the entire foodservice operation.
  • Third-Party Reporting—whether your site uses Infomaker, Crystal Reports, Excel queries, or other third-party reporting tools, the FSS database makes it easy to source data for custom reporting and labeling.

Product Sheets for Foodservice Suite®

EventMaster® PLUS!™ (PDF) 730 kB
NetNutrition® (PDF) 486 kB
NetUnitOrdering (PDF) 823 kB
AutoMate Task Builder (PDF) 347 kB
Menu Display Interface (PDF) 708 kB
NetCalendar (PDF) 166 kB
NetMenu® Planner (PDF) 358 kB
SMART Temps® (PDF) 133 kB
Vendor Integration (PDF) 868 kB

(PDFs require the free Adobe Reader utility for your browser. For more info about PDFs, click here).

Services for Foodservice Suite®

    CBORD Education

    Product education, how, when, and where you need it
    • Onsite Training
      Our onsite training is tailored to meet the needs of your facility and a great way to experience focused training over the course of your system implementation.

    • Virtual Classroom
      Our virtual courses combine the best of traditional classroom learning with online instruction without having to leave your desk.

      For full details, including our virtual classroom schedule, click below to learn more.

    • Personalized Distance Training
      Personalized Distance Training is customized, one-to-one, online instruction designed to address your topic when you need it.

    • eSeminars
      eSeminars allow you to experience live, online training with CBORD experts and other CBORD users from the convenience of your desk.

      Sign up for live eSeminars, or check out our library of recorded sessions.

    • Regional Conferences
      CBORD's regional conferences are hosted regionally by client sites and are designed to deliver focused educational sessions and training on ways to increase revenue, reduce costs, enhance safety and security, and increase customer satisfaction.

    • CBORD User Group (UGC)
      UGC is a purposeful and strategic annual conference that provides both certification and educational sessions that help you efficiently and cost-effectively operate your CBORD system(s).

    Consulting Services

    Our business consultants provide in-depth analysis and best practices recommendations to maximize your return on investment
    • Cost Savings Through Process Improvement
      A CBORD industry professional will work with you to map your process flow and identify key areas for cost savings. Using CBORD reports, together you will determine any necessary changes, implement improvements, and benchmark progress. Managers often find that this data analysis process is an extremely effective and rewarding experience.

    • Systems Diagnostic Review and Success Plan
      If you would like to get the most out of your CBORD systems, we have the experience to lead the charge. A CBORD expert will meet with you and your staff to review your CBORD systems, licenses, hardware, and versions, and recommend the next steps needed to gain maximum benefit from your CBORD investment.

    Implementation Services

    CBORDís implementation process provides structure and is flexible to meet your organizations individual needs. Overall our approach reduces your risk bringing your project in on scope, on budget, and on time.
    • Implementation Services
      CBORD brings to your organization over 35 years of successful implementations. CBORDís implementation process provides structure and is flexible to meet your organizations individual needs. Overall our approach reduces your risk bringing your project in on scope, on budget, and on time. CBORDís methodology is based on industry best practices in project management, configuration and build, testing, and training.
      Project Management
      The structure of our implementation is grounded in sound project management practices from the Project Management Institute (PMI). We are staffed with Project Managers who are certified Project Management Professionals (PMPs).
      Our customers have defined for you a core set of starting configuration and data. There is no need to recode data that is common in our industry. CBORD has consolidated the best practice into CBORData. Your installation and build phases are dramatically decreased when using CBORData.
      We used a blended learning approach in the training component of our implementations. CBORD uses multiple mediums/setting including classroom, virtual classroom, personalized distance training, eSeminars, and eLearning. Our training solution is designed to fit your organization and implementation. "

    Project Management Services

    CBORDís Project Management provides a solid framework to deliver predictable results
    • Project Management Services
      The project approach is a strategic driver to the successful completion of every CBORD implementation project. At CBORD we follow Project Management Institute (PMI) principles and are staffed with Project Managers who are certified as Project Management Professionals (PMPs). Utilizing this industry-standard methodology and guidelines with the flexibility to accommodate each client's unique objectives provides our customers with best practices in planning and managing projects with emphasis in delivering on customer expectations of quality, budget and schedule.

    Systems Integration

    The right interfaces make all the difference
    • Interface Add-On Functionality
      If you would like to use data from an existing system in a new way, we can help. When changes are anticipated, contact a CBORD interface expert and let us help you develop an automated method that supports your workflow.

    • New and Replacement Interfaces
      If you are changing a system that interfaces with your CBORD system, remember to get a CBORD interface expert involved early in the project as the analysis we do will prevent the need for data cleanup later. Itís not uncommon to think that because your new system sends over the same information your old interface will work. Early planning and budgeting for an interface upgrade makes the process seamless to your users.

    Database Administration

    Reliable Database Administration from product experts
    • Database Build
      If your plans include implementing new software, save time and expand your capabilities by putting our database experts to work for you. We can build your database, ensuring a seamless transition to keep your system running smoothly.

    • Outsource Database Administration
      Fully outsourcing your Database Administration with CBORD may be a cost-effective way to receive the IT support you need. Let CBORD Database experts keep your system running securely at peak performance with appropriate backup. Our experts know how to manage the system and what CBORD products require. Most importantly, you can count on us to be there when you need support and peace of mind.

    Database Maintenance

    Let our experts assist with data entry to give your project a quick start.
    • Rebuild Menus or Database
      Plan ahead when you know that your contractor is changing. Changing contractors may mean you need to rebuild menus or your entire database. Get CBORD involved early and we can support you through a management change and keep your system running smoothly.

    • Database Cleanup or Reimplementation
      Clean databases improve efficiencies and speed up your workflow. CBORD database experts can schedule cleanup to purge old data, perform a full reimplementation, and perform other wellness checks. If staff changes or other challenges have bogged you down, CBORD database experts can revive your database giving you and your staff a fresh start.

    Personalized Support

    Direct access to help when you need it.
    • Technician On Call
      Having direct access to a CBORD trained technician helps to ensure your projects are successful. Purchasing Personalized Support enables our clients to work seamlessly with CBORD personnel to ensure that their projects are successful.

    • Custom System Configuration
      Trust CBORD to perform significant configuration to CBORD systems. Technicians are dedicated to working with you in designing, applying and testing major system changes.