Nutrition Service Suite®

Nutrition Service Suite®

Nutrition Service Suite (NSS) gives your facility the tools needed to support both patient dietary and clinical nutrition services. Whether you’re looking for clinically based hospital room service, enhanced bedside service, fully automated tray ticket management, easily constructed menu cycles, advanced nutritional screening and assessment, or intake analysis/calorie counts, we can help you achieve your goals with our nutrition software. With CBORD®, you can provide the best nutritional care to your patients, increasing their satisfaction—cost effectively!

You can even extend your clinical diet office capabilities with CBORD’s Room Service, a call center hospital room service automation system that is widely installed, well proven, and fully integrated with our diet office and production systems. With Room Service, patients get the food they want, when they want it—providing better nutrition when they need it most. So if your goal is to keep patients healthy and safe and to provide great service, look no further.

Key components of CBORD’s Nutrition Service Suite:

• Room Service
• Diet Office Management System
• Bedside Menu Entry
• Enteral Nutrition Support
• Intake Analysis
• Electronic Card File
• Menu, tray ticket, and label printing
• Nutritional Screening & Assessment
• Admission, Discharge, and Transfer (ADT) and Diet Orders data exchanges

Benefits:

• Increases patient satisfaction scores
• Ensures patient safety and diet compliance
• Promotes healthy food choices
• Improves patient nutritional intake
• Increases revenue with guest trays
• Reduces overall food cost
• Provides better efficiency
• Supports HIPAA compliance
• Reduces plate waste and cost per meal

Technical Resources

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Professional Services for Nutrition Service Suite®

Training Center

Product education, how, when, and where you need it
• Classroom
  At CBORD's state of the art learning facility, in Duluth, GA., we offer instructor-led, hands-on courses designed to meet the needs of the experienced and new CBORD system user.
  
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• Onsite Training
  Our onsite training is tailored to meet the needs of your facility and a great way to experience focused training over the course of your system implementation.
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• Virtual Classroom
  Our virtual courses combine the best of traditional classroom learning with online instruction without having to leave your desk.
  
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• Personalized Distance Training
  Personalized Distance Training is customized, one-to-one, online instruction designed to address your topic when you need it.
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• eSeminars
  eSeminars allow you to experience live, online training with CBORD experts and other CBORD users from the convenience of your desk.
  
  Sign up for live eSeminars, or check out our library of recorded sessions.
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• Regional Conferences
  CBORD's regional conferences are hosted regionally by client sites and are designed to deliver focused educational sessions and training on ways to increase revenue, reduce costs, enhance safety and security, and increase customer satisfaction.
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Interface Development

The right interfaces make all the difference
• Hospital Information Systems (HIS) Interfaces
  If you are changing your Hospital Information System (HIS), remember to budget for a new CBORD interface. Get a CBORD interface expert involved early in the project, as the analysis we do prevents the need for data cleanup later. Our analysts have an average of 10 years of experience in HL7 and in CBORD systems. We know how critical time is to your operation and we ensure your patient information is used accurately. When changes are anticipated, contact a CBORD interface expert and let us help you develop an automated method that supports your workflow.
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• Interface Add-On Functionality
  If you would like to use data from an existing system in a new way, we can help. When changes are anticipated, contact a CBORD interface expert and let us help you develop an automated method that supports your workflow.
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• New and Replacement Interfaces
  If you are changing a system that interfaces with your CBORD system, remember to get a CBORD interface expert involved early in the project as the analysis we do will prevent the need for data cleanup later. It’s not uncommon to think that because your new system sends over the same information your old interface will work. Early planning and budgeting for an interface upgrade makes the process seamless to your users.
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Database Administration

Don't struggle alone, let our team bring your database back to life
• Database Build
  If your plans include implementing new software, save time and expand your capabilities by putting our database experts to work for you. We can build your database, ensuring a seamless transition to keep your system running smoothly.
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• Outsource Database Administration
  Fully outsourcing your Database Administration with CBORD may be a cost-effective way to receive the IT support you need. Let CBORD Database experts keep your system running securely at peak performance with appropriate backup. Our experts know how to manage the system and what CBORD products require. Most importantly, you can count on us to be there when you need support and peace of mind.
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• Rebuild Menus or Database
  Plan ahead when you know that your contractor is changing. Changing contractors may mean you need to rebuild menus or your entire database. Get CBORD involved early and we can support you through a management change and keep your system running smoothly.
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• Holiday Menus or Other Menu Changes
  Bring in a CBORD expert and take the stress out of menu changes. Let CBORD manage menu cycles for you. Our Menu Management service offering lets you rely on CBORD to plan, code, test and schedule menu changes as you need them.
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• Database Cleanup or Reimplementation
  Clean databases improve efficiencies and speed up your workflow. CBORD database experts can schedule cleanup to purge old data, perform a full reimplementation, and perform other wellness checks. If staff changes or other challenges have bogged you down, CBORD database experts can revive your database giving you and your staff a fresh start.
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Upgrade Support and After Hours Implementation

Upgrades when you need them during the day and outside of our regular business hours
• System Upgrade
  Don't risk going off-line during peak periods for an upgrade. Let CBORD perform your upgrades at a time that is right for you. Our experts will quickly correct problems and ensure a successful outcome. Take the stress out of upgrading by having CBORD do the work for you.
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• Server or Network Migrations
  Call CBORD in to work hand-in-hand with your IT staff to ensure a successful server or network migration. In an effort to support better security, or to become PCI compliant, server and network migrations are commonplace. By bringing in experts from CBORD, you can help ensure a successful outcome for your CBORD products.
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Consulting Services

Our business consultants provide in-depth analysis and best practices recommendations to maximize your return on investment
• Cost Savings Through Process Improvement
  A CBORD industry professional will work with you to map your process flow and identify key areas for cost savings. Using CBORD reports, together you will determine any necessary changes, implement improvements, and benchmark progress. Managers often find that this data analysis process is an extremely effective and rewarding experience.
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• Systems Diagnostic Review and Success Plan
  If you would like to get the most out of your CBORD systems, we have the experience to lead the charge. A CBORD expert will meet with you and your staff to review your CBORD systems, licenses, hardware, and versions, and recommend the next steps needed to gain maximum benefit from your CBORD investment.
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