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Room Service

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Room Service

Nutrition Service Suite® gives your clinical and nutrition services professionals the tools they need to

  • Increase patient satisfaction
  • Maintain patient safety
  • Improve patient outcomes
  • Streamline tray delivery operations

And one of the best ways to increase satisfaction is with room service systems, which are rapidly becoming the standard service method in healthcare. An estimated 22% of hospitals currently offer room service, with another 17% planning to start programs over the next year.*

CBORD’s Room Service is widely installed, well proven, and, if desired, fully integrated with diet office and production systems.

* Data from the 2006 HFM Member Survey

Think about your priorities…

  • Getting patients healthy and keeping them safe
  • Providing great service to increase patient satisfaction
  • Offering employees tools to make their jobs easier and more gratifying
  • Saving time, money, and resources for what really matters

Room Service benefits:

  • Improves patient satisfaction
  • Ensures patient safety
  • Improves patient nutritional intake
  • Increases revenue with guest trays
  • Streamlines call center & tray delivery operations
  • Promotes healthy food choices
Product Sheets
Hardware Info
Mobile MICROS (PDF) 237 Kb

(PDFs require the free Adobe Reader utility for your browser. For more info about PDFs, click here).

System Requirements

Tray Monitor™ is an integrated component of the Room Service module of the Nutrition Service Suite® (NSS) version 7.0.100 and higher. Tray Monitor requires a Web server running Internet Information Service (IIS). The Web server can host both the Tray Monitor application and the Tray Monitor Data Service, which runs as a Mircosoft® Windows® service.

  • IIS Web Server
    Microsoft Internet Information Server (IIS) version 5.1 or higher is required along with Microsoft .Net framework version 3.5.
     
  • Tray Monitor Workstations with Touchscreen Monitors
    ELO TouchSystems® model 1928L 19” Desktop Touchmonitor with AccuTouch® Five-Wire Resistive Technology
    Dual serial/USB touch interface
    Native resolution 1280 x 1024 at 60 Hz
    Available in dark gray (Part #E874209) or beige (Part# E313143)
    Note: This monitor comes with both VGA and DVI connectors.
    The DVI option should improve display quality and refresh rate performance, which may be important in a location that requires long cable connections.
     
  • Web Browsers
    Tray Monitor will work with a variety of Web browsers (Internet Explorer®, Mozilla® Firefox®, etc.).
    Recommendation:  Microsoft Internet Explorer 7 or later or Mozilla Firefox 3 or later

For specifics on Room Service printers, touch screen monitors, and other hardware, click here.

Room Service Products